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Highly experienced Front office manager

ensure visitors receive a heartwarming welcome. coordinate all front office activities, including calls, reservations and guests services.
As a Front office manager, i combine a pleasant personality with a dynamic professional attitude to supervise and lead front office team. deal efficiently with complaints and have a solid customer service approach.
Ultimately, able to ensure front office provides professional and friendly service to the customers.
excellent front office operations experience and the ability to make sound independent decisions in the absence of senior hotel management. decisive and confident personality.