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A professional and competent British General Manager, with a reputation and a passion for delivering exceptional customer care. Possesses a proven track record in reducing costs, expanding businesses and improving guest satisfaction at exclusive four-and five-star resorts. Recognised as an effective and hands-on General Manager, skilled at creating high performing teams which consistently exceed both targets and guests expectations. Enjoys contributing to team efforts whilst ensuring operational effectiveness and profitability. Property management, renovation, refurbishment and pre-opening experience. Excellent references and referees.

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